Car Rental DXB FAQ

The Car Rental requirements are very simple. You just need to bring your valid passport and driving license with you.

This all depends upon the management. If they will feel that the picture of your driving license is enough for allowing you to rent any car in Dubai from us then you can.

We allow you to add a second driver and even more than 2 drivers for free of cost.

If you are making an advance booking then you can make payment upon arrival or on delivery of the car. Our company driver will bring a card machine with him and you can make payment by card and by cash even

Yes, You can use one single deposit for different rental cars. Furthermore, you have to pay the difference, if there will be more deposit required. As we take 5000 AED deposit for Supercars and 2000 AED deposit for normal and most of the Luxury Cars.

Yes, You can drive car to the other states of United Arab Emirates.

We allow 350 Kilometers / Day for most of the Economic and Medium types of cars. Whereas Luxury Cars and Supercars come with 250 Kilometer limit.

No, We have restrictions on Insurance Policy, and just for that reason, We strictly don’t allow you to take any of our cars outside the United Arab Emirates.

We offer comprehensive insurance for all rental cars in Dubai.

in case of an accident if there is not your fault then you will not pay anything. but in case, if there is your fault then you will pay only insurance excess money. This will be different for different cars and can be from 1000 AED to 5000 AED. A police report will be required in case of an accident. Furthermore, if your age is below 25 then you will also pay 10% or 20% of the damage claim amount.

We mostly deal in Luxury and Exotic Cars in Dubai. As of now, we don’t offer full insurance with any of our listed vehicles.

We provide free car delivery and pickup service to all terminals of Dubai International Airport.

If you rented a car in Dubai for one day then you will be able to drive that car for 24 Hours.
For Example: If you rent a car at 11 pm then you must have to return that car at 11 pm or before to avoid any extra charge.

To book a rental car with us, simply visit our website and complete the online booking form. Alternatively, you can reach out to our customer service team by phone or via WhatsApp for a quick and easy reservation. Our team is available 24/7 to assist you with all your car rental needs.

To rent a car with us, you’ll need to provide a valid driving license, your passport or GCC ID, and a credit card. These documents are essential to ensure a smooth and hassle-free rental process. Make sure you have them ready when you come to pick up your vehicle.

Yes, you can rent most of our cars without a credit card. We offer flexible payment options to accommodate our customers’ needs, including cash and debit card payments. Contact our customer service team to learn more about our credit card-free rental process and the specific vehicles available under this option.

Yes, we offer flexible rental options to suit your needs, including daily, weekly, and monthly car rentals. Whether you need a vehicle for a short trip, an extended stay, or anything in between, we have a plan that will work for you. Contact us to find out more about our competitive rates and customizable rental packages.

Yes, comprehensive insurance is included in the rental price. This coverage ensures that you are protected against potential damages or accidents during your rental period. For more details about our insurance coverage, feel free to contact us.

Yes, you can add additional drivers to your rental agreement at no extra cost. This allows you to share the driving responsibilities with family or friends, making your journey more convenient and enjoyable. To add an extra driver, simply provide their valid driving license and required identification documents when you pick up the vehicle.

The daily mileage limit for our rental vehicles varies depending on the specific car you choose. Typically, the limit is 350 kilometers per day. This allows you ample distance to explore and travel without worrying about additional charges. For exact mileage limits and options tailored to your rental, please contact our customer service team.

Please note that additional charges will apply if you exceed the daily mileage limit. To avoid unexpected fees, make sure to check the specific mileage allowance for your rental vehicle and plan your trips accordingly. If you anticipate driving more than the allotted kilometers, contact us to discuss flexible mileage packages or options.

Yes, we provide complimentary delivery and pickup services to Dubai International Airport and various other locations within the city. This convenient service ensures a hassle-free experience, allowing you to start and end your rental smoothly. Whether you’re arriving at the airport or need the car delivered to a specific address, we’ve got you covered.

Yes, you can easily modify or cancel your reservation with us. We understand that plans can change, so we offer flexible options to adjust your booking as needed. Simply contact our customer service team to make any changes or cancellations, and we’ll assist you promptly to ensure a smooth process.

Our rental cars are provided with a specific fuel level, and we request that you return the vehicle with the same fuel level. This ensures fairness and convenience for all our customers. Please check the fuel gauge when you pick up your car and make sure to refill to the same level before returning it.

Late returns may result in additional charges. To avoid these fees, please ensure that you return the rental vehicle on or before the agreed-upon return time. If you anticipate being late, contact our customer service team to discuss possible extensions and avoid extra costs.

No, there are no hidden fees. All charges and fees are disclosed upfront, ensuring complete transparency. We believe in providing clear and straightforward pricing so that you know exactly what to expect when renting a car from us. For detailed information about our fees and charges, please contact our customer service team.

Most of our rental cars come equipped with built-in GPS systems to help you navigate effortlessly. If you need an additional GPS unit, we offer them for an extra fee. This ensures you have reliable navigation assistance during your journey. For more details about our GPS options and associated costs, please contact our customer service team.

Yes, driving licenses from GCC countries, the USA, UK, Canada, Australia, New Zealand, Singapore, China, South Korea, Japan, and many European countries such as France, Germany, Netherlands, Norway, Italy, Turkey, and Romania, among others, are valid in Dubai. For a comprehensive list of approved countries, please visit the official RTA website or contact us through our WhatsApp number. Additionally, international driving licenses from any country are accepted.

Yes, child seats are available upon request. We prioritize the safety of your little ones and offer a range of child seats to ensure their comfort and protection during your journey. Please let us know your requirements in advance, and we will have the appropriate child seat ready for you when you pick up your rental vehicle.

Yes, you are allowed to drive our rental cars anywhere within the UAE. Enjoy the freedom to explore all the incredible destinations across the United Arab Emirates without any restrictions. For any specific travel plans or requirements, feel free to contact our customer service team.

We provide 24/7 roadside assistance for all our rental vehicles. This service ensures that you have support and help available at any time, day or night, should you encounter any issues on the road. Drive with peace of mind knowing that our dedicated team is always ready to assist you.

Yes, we offer a wide range of luxury cars to meet your needs. Our selection includes top-tier brands and models that combine style, comfort, and performance. Whether you’re looking for a sophisticated ride for a special occasion or simply want to travel in luxury, we have the perfect car for you. Contact us to explore our luxurious options.

Yes, a refundable security deposit is required at the time of rental. This deposit ensures that any incidental charges or damages are covered during your rental period. The deposit will be refunded to you upon the return of the vehicle, provided there are no additional charges. For more details about the deposit amount and refund process, please contact our customer service team.

Yes, you can pay the rental fees in cash and in any currency. We aim to provide flexible payment options to accommodate our customers’ preferences. Please let us know your preferred payment method, and we will ensure a smooth transaction process. For more information on accepted currencies and payment procedures, feel free to contact our customer service team.

Traffic fines incurred during the rental period are the responsibility of the renter and will be charged accordingly. It’s important to adhere to traffic regulations to avoid any additional charges. For more details on how traffic fines are processed, please contact our customer service team.

Yes, chauffeur services are available upon request. Enjoy the convenience and luxury of having a professional driver at your service. Whether for business or leisure, our chauffeur services ensure a comfortable and stress-free travel experience. Contact us to arrange for a chauffeur and to learn more about our available options.

Yes, you can rent a car from one location and return it to another location within Dubai at no extra cost. If you wish to return the car to a different emirate, a small fee will apply. This provides you with the flexibility to plan your trip according to your convenience. For more details on drop-off locations and associated fees, please contact our customer service team.

Please return the car at the agreed-upon time, and our team will inspect it for any damages. This ensures a smooth and efficient return process. If any issues are found, we will discuss them with you promptly. For more information on our return and inspection procedures, feel free to contact our customer service team.

Yes, you can return the car anytime during your rental period, even if it is very late at night. We offer flexible return options to accommodate your schedule. For specific instructions on late-night returns, please contact our customer service team.

We offer a wide variety of cars to suit all preferences, including sports cars, exotic cars, luxury vehicles, SUVs, supercars, economic cars, and convertibles. Whether you’re looking for a high-performance ride, a comfortable family vehicle, or a stylish convertible for a scenic drive, we have the perfect car for you. Contact us to explore our diverse selection.

Yes, extensions can be arranged, subject to availability. If you need to extend your rental period, please contact our customer service team as soon as possible. We will do our best to accommodate your request based on the availability of the vehicle.

Yes, we offer convenient airport transfer services. Whether you’re arriving or departing, our professional drivers will ensure a smooth and comfortable journey to and from the airport. Contact us to arrange your airport transfer and enjoy a hassle-free travel experience.

Please note that lost keys will incur additional charges. To avoid these fees, we recommend keeping the car keys secure at all times. If you lose the keys, contact our customer service team immediately for assistance.

No, smoking is strictly prohibited in all our rental vehicles. To ensure a clean and pleasant environment for all customers, we kindly request that you refrain from smoking inside the car. Violation of this policy may result in additional cleaning fees.

Yes, you can rent a car for someone else, but the primary renter must be present at the time of rental. This ensures that all necessary documentation and authorizations are completed correctly. For more information on renting a car for another person, please contact our customer service team.

Yes, we offer loyalty discounts for frequent renters. Our loyalty program rewards returning customers with special discounts and benefits. If you rent with us regularly, be sure to ask about our loyalty program to take advantage of these exclusive offers.

In the event of an accident or theft, prioritize your safety first. Once you are safe, contact the police immediately and follow the procedure outlined in your rental agreement. This ensures that all necessary steps are taken for your protection and the proper handling of the situation. For detailed instructions, refer to your rental agreement or reach out to our customer service team.

Yes, we offer competitive rates for long-term rentals. Whether you need a vehicle for several weeks or months, we provide attractive pricing and flexible terms to meet your needs. Contact us to learn more about our long-term rental options and special rates.

Yes, 24/7 roadside assistance is included with your rental. This service ensures that you have help available at any time, day or night, in case of emergencies or issues on the road. Drive with confidence knowing that support is just a call away.

Yes, we provide rentals for weddings, parties, and other events. Whether you need a luxurious car for your special day or a stylish vehicle for an important event, we have a wide selection to meet your needs. Contact us to discuss your requirements and let us help make your event unforgettable.

“A refueling fee will be charged if the car is returned with less fuel than it had when provided. To avoid this fee, please refill the fuel tank to the same level before returning the vehicle. For more details about our refueling policy, please contact our customer service team.

You will receive a confirmation message on WhatsApp or via email with all the details of your booking.

Yes, be sure to check our website for weekend specials and promotions. We offer exciting deals and discounts to make your rental experience even more affordable. Visit our promotions page regularly to take advantage of the latest offers and save on your next rental.

Yes, you can rent a car using a debit card. We accept various payment methods to accommodate your preferences. For more details on using a debit card for your rental, please contact our customer service team.

Yes, unlimited mileage packages are available on certain vehicles. These packages allow you to travel without worrying about distance limits. To find out which vehicles come with unlimited mileage options and to learn more about the packages, please contact our customer service team.

Yes, driving on sand and taking the rental car outside of the UAE is strictly prohibited. This ensures the safety and maintenance of the vehicle. Please adhere to these restrictions to avoid any penalties or additional charges. For more information on our driving policies, contact our customer service team.

Yes, we offer a range of cars that are ideal for business travel. Our selection includes comfortable and stylish vehicles perfect for making a great impression and ensuring a smooth, professional journey. Contact us to explore our business travel options and find the perfect car for your needs.

Yes, we provide corporate rates for business clients. Our special rates are designed to offer value and convenience for companies requiring regular rentals. Contact our customer service team to learn more about our corporate rates and how we can support your business travel needs.

Yes, daily rentals are available for short trips. Whether you need a car for a day or just a few hours, we offer flexible rental options to suit your needs. Contact us to arrange your short-term rental and enjoy the convenience of our daily rates.

Yes, upgrades are available, subject to availability. If you’d like to enhance your rental experience with a higher category vehicle, please inquire about our upgrade options at the time of booking or when you pick up your car. We’ll do our best to accommodate your request based on availability.

Yes, check our website for special promotions for first-time renters. We offer exclusive deals and discounts to welcome new customers. Visit our promotions page to take advantage of these offers and save on your first rental with us.

No, you cannot rent a car with an expired driving license. A valid driving license is required to complete the rental process. Please ensure your license is up-to-date before making a reservation.

Report any pre-existing damage to the vehicle before you start driving. This helps ensure that you are not held responsible for any issues that existed prior to your rental. Conduct a thorough inspection and notify our staff immediately if you find any damage.

Yes, but availability cannot be guaranteed. We strive to meet your preferences, but certain models and options may be limited. Contact us in advance to check availability and make your reservation as early as possible.

Yes, we offer a selection of high-performance sports cars. Whether you’re looking for speed, style, or a thrilling driving experience, our sports cars are sure to meet your needs. Contact us to explore our exciting lineup and book your dream car today.

Yes, test drive rentals are available upon request. If you want to experience a vehicle before committing to a longer rental, you can arrange a test drive with us. Contact our customer service team to schedule your test drive and explore your options.

Yes, an emergency contact number is provided with your rental agreement. This number ensures you can reach us quickly for any urgent assistance or issues during your rental period. Keep this contact information handy for peace of mind on the road.

No, but each rental requires a separate agreement. For every rental period, a new rental agreement must be completed to ensure all terms and conditions are clearly outlined. This ensures transparency and clarity for both parties.

Inform us if your flight is delayed, and we will adjust your pickup time accordingly. By keeping us updated on any changes to your arrival, we can ensure that your rental car is ready when you need it. Please contact our customer service team with your updated flight information.

Yes, cars can be rented for photoshoots. Whether for professional photography, commercials, or personal projects, we offer a range of vehicles perfect for your creative needs. Contact us to discuss your requirements and to arrange a rental for your photoshoot.

We offer an impressive selection of luxury cars from top brands, including BMW, Mercedes-Benz, Audi, Rolls-Royce, Bentley, Ferrari, Lamborghini, Porsche, Maserati, Aston Martin, Jaguar, Lexus, Cadillac, and McLaren. Whether you’re seeking elegance, performance, or a combination of both, our fleet has the perfect vehicle to meet your desires.

Yes, chauffeur services are available for most of our luxury cars upon request. Enjoy the ultimate convenience and luxury of having a professional driver. Whether for business or pleasure, our chauffeur services ensure a comfortable and stress-free experience. Contact us to arrange a chauffeur for your luxury car rental.